Privacy Policy for GiftingDesk
Effective Date: 15-April- 2025
At GiftingDesk, we respect and value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our online gifting platform, located at www.giftingdesk.com. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you create an account, make a purchase, or interact with our services, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Shipping Address
- Payment Information (Credit/Debit Card Details, Billing Address)
- Gift Recipient Information (Name, Address, Contact Info)
1.2 Non-Personal Information
We also collect non-personal information to improve the user experience and enhance our services:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Cookies and Tracking Technologies (see section 4 for more details)
2. How We Use Your Information
2.1 To Provide Services
We use the information we collect to:
- Process orders and payments.
- Deliver gifts to recipients.
- Provide customer support and respond to inquiries.
- Improve our website and services based on user behavior and feedback.
2.2 Marketing and Communication
We may use your email address to send promotional materials, offers, and updates about new products or features. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
2.3 Legal Compliance
We may use your personal information to comply with applicable laws, regulations, or legal processes, including responding to subpoenas, court orders, or requests by government authorities.
3. How We Protect Your Information
We take the security of your personal data seriously. We implement a variety of security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
4. Use of Cookies and Tracking Technologies
GiftingDesk uses cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and serve personalized content and advertisements. Cookies are small files that are stored on your device when you visit our website.
You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website and your user experience.
5. Third-Party Services
We may share your information with trusted third-party vendors who assist in operating our website, processing payments, or delivering products. These third parties are required to maintain the confidentiality and security of your information.
We may also use third-party analytics services (e.g., Google Analytics) to analyze how our users interact with the website. These services collect anonymous data to help us improve our website’s functionality.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt-out of marketing communications at any time.
To exercise these rights, please contact us at support@giftingdesk.com.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
GiftingDesk is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GiftingDesk or Email: support@giftingdesk.com